Returns & Refunds

Changed your mind?
 
We have a 14 calendar days return policy from the day you receive your delivery *.  The product(s) you wish to return must be in new condition, unused and in its original packaging. Please contact us via this page with your order number, the product you wish to return and  the reason. We will then message you back with  a returns number and our return address.

 

We will inspect the item upon arrival and if your return is approved we will envisage to initiate a refund to your original method of payment within 7 calendar days. We will notify you on the status of your refund.

* Note: Products which are stated as non returnable on this website, due to hygiene reasons  are excluded from our return policy unless you received the wrong order or  the product(s) arrived to you with defects.  

 

Received your order damaged?

We apologise for the inconvenience if an item arrived damaged or defective. Please contact us within 7 calendar days of receiving the order.


Please see our terms and conditions for detailed information on all of our policies.

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